GENERAL FAQs

We have obtained permits to use the city’s public right-of-ways.

A right-of-way is part of your property that the city owns to access utilities. It lets us build our fiber network in your community with the city’s permission.

That “white box” is a vault housing the fiber optic cable that powers your neighborhood with super-fast Internet! It’s installed level with the ground and safe to mow over. Once construction wraps up, our technicians will rarely need to access it. Got questions or concerns? Call us at 605-689-2525.

The “green box” you are referring to is a fiber optic pedestal. This pedestal holds fiber optic cable that is used to power homes in your neighborhood with super-fast Internet! We try to locate pedestals in an area that will not impede access to your yard. As new customers sign up for service, SDI technicians will access the pedestal to connect the customers to the fiber optic network. If you have any questions or concerns about the pedestal, or the condition of your yard, please contact us at 605-689-2525.Photo of a Fiber Optic Pedestal

Wood stakes with markings on them are installed by SDI engineers to tell our contractors where to place vaults and pedestals. It is very important to leave these stakes in place until construction is complete. Once construction is complete, our contractors will remove the stakes. If you have a question or concern regarding the placement of stakes, please contact us at 605-689-2525.

These flags are placed on your property in order to tell the construction crew where they can bury our fiber optic. Other companies have to mark their utility placements in order for us to avoid disturbing their underground utilities. Please see below to find out what the flag colors mean. It is very important to leave these flags in place until construction is complete. Once construction is complete, our contractors will remove the flags.Red: Electric Power Lines, Cables, Conduit, and Lighting Cables.Yellow: Gas, Steam, Petroleum or Gaseous MaterialsOrange: Telecommunications, Cable TV, Signal Lines, Cables or Conduit.Blue: WaterGreen: Sewers and Drain LinesPink: Temporary Survey MarkingsWhite: Proposed Excavation

Please check your local newspaper, our website, or social media frequently for updates. You may also call 605-689-2525 to check on the progress of construction. You may also visit www.sdakotainternet.com to get signed up today!